Introduction
Managing Sub-Accounts
White label link
7 min
introduction the whitelabel link allows agencies to provide their clients with a branded page where they can connect their own whatsapp numbers to wazzap without exposing the main admin panel it is designed to simplify the onboarding process for end clients while keeping agency level control purpose enable clients to scan their whatsapp qr codes and connect their numbers directly provide a branded interface that agencies can configure restrict client permissions so they can connect but not disconnect their whatsapp numbers how it works the agency generates a whitelabel link from the sub account panel this link contains wazzap branding by default it can be embedded in the agency’s own website via an iframe for a seamless experience example iframe code \<iframe src="https //your whitelabel link url com" width="100%" height="800" frameborder="0">\</iframe> clients open the link or embedded iframe, scan the qr code, and connect their whatsapp number clients cannot disconnect their number from this link disconnections must always be done directly from the whatsapp app → linked devices settings visibility inside wazzap settings , agencies can configure which settings appear in the whitelabel link show or hide api key fields (e g , elevenlabs , openai ) pending release custom javascript and css injection custom domain support for consistent branding monitoring the whitelabel link can also be used as a monitoring tool agencies may keep the links saved or embed them in dashboards to track disconnections for details on handling accidental disconnections, updates, or network drops, see the disconnections docid\ tdgmkysegtr6uvqetrsmf documentation important notes the whitelabel link is for connecting numbers only disconnections are not allowed from the whitelabel interface for recovery or monitoring, always consult the disconnections docid\ tdgmkysegtr6uvqetrsmf documentation custom menu link (for crms) if your sub account is connected to a crm such as highlevel crm integration docid\ qh5m7bg 7rf8ysjwwpjxm , the system can automatically generate a global custom menu link more details can be found in the documentation for ghl custom menu link docid\ yrbexvm6ws0eozuc9vyki