WhatsApp Buttons (BETA)
URL Button
7 min
introduction this command allows you to send an image with buttons that redirect the user to external links it is useful for ctas such as “visit website”, “open account”, or “contact us” ⚠️ urls must be properly encoded before being used in the command command syntax \#buttonmix|title|subtitle|image image url|url buttontext1 encoded url1/url buttontext2 encoded url2 how it works \#buttonmix → defines the message type (multimedia with buttons) title → main text displayed above the image subtitle → secondary text displayed below the title image image url → link to the image file in jpg format (file size depends on crm, commonly up to 5 mb) url buttontext encoded url → defines a url button buttontext → the text displayed on the button (e g , visit web ) encoded url → the link that opens when the user clicks the button the url must be encoded using a tool such as https //www urlencoder org/ example command \#buttonmix|title|subtitle|image https //wisphub io/static/img/wisp bg 5 jpg|url visit web https%3a%2f%2fwww google com/url contact https%3a%2f%2fwww facebook com encoding example (google) original url after encoding with https //www urlencoder org/ → press encode and copy the result as plain text result the user receives a message with an image , a title, subtitle , and url buttons when a button is clicked, the user is redirected to the encoded url the crm may log the click event, depending on integration ⚠️ important notes the image must be in jpg format only maximum file size depends on your crm (commonly 5 mb) highlevel crm integration all urls must be encoded before use , otherwise the button will not work use clear and short button texts (e g , visit web , contact ) urls should always be pasted as plain text after encoding