WhatsApp Buttons (BETA)
List Button
6 min
introduction this command allows you to send an interactive list menu with categorized options it is useful for structured surveys, multi option selections, or guided responses where the user must choose one item from different sections command syntax how it works \#listmix → defines the message type as a list with sections and options title → main text displayed at the top of the message subtitle → secondary text displayed below the title footer → text displayed at the bottom of the message xxx → reserved placeholder (must remain as xxx for compatibility) action → the label shown on the button that opens the list (e g , action , choose option ) section 1, section 2, … → logical groups that organize the options option description id → each option inside a section option → the visible label in the list description → additional detail shown under the option id → the unique identifier of the response example result the user receives a message with a title, subtitle, footer, and an action button when the user clicks action , a structured list opens with the defined sections and options the user selects one option, and the system records the response with its corresponding id the crm may use this response to save it in the database trigger an automation flow (e g , thank you message, support alert) ⚠️ important notes ids must be unique and consistent across the system keep option texts and descriptions short and clear to ensure proper display on all devices use sections to organize multiple choices logically; avoid more than 10 options per list for better usability the placeholder xxx must always be included as shown in the syntax works only on whatsapp clients that support interactive lists (ensure device compatibility)