WhatsApp Buttons (BETA)
Call Button
7 min
introduction this command allows you to send an image with a call to action button that lets the user initiate a phone call directly it is useful for contact requests, sales follow ups, or customer support ⚠️ this feature is currently in beta and does not work on apple devices command syntax how it works \#buttonmix → defines the message type (multimedia with buttons) title → main text displayed above the image subtitle → secondary text displayed below the title image image url → link to the image file in jpg format (file size depends on crm, commonly up to 5 mb) call buttontext id call → defines the call button buttontext → the label displayed on the button (e g , call now ) id call → the identifier for the call action example result the user receives a message with an image , a title, subtitle , and a call button when the user clicks the button, their phone attempts to initiate a call the crm may log the event or trigger a flow, depending on integration capabilities ⚠️ important notes the image must be in jpg format maximum file size depends on your crm (commonly 5 mb) highlevel crm integration this feature is in beta and does not work on apple devices button text should remain short and action oriented (e g , call , call now ) unlike standard response buttons, no text response is recorded when the user initiates a call