Call Button

7 min

Introduction

This command allows you to send an image with a call-to-action button that lets the user initiate a phone call directly. It is useful for contact requests, sales follow-ups, or customer support.

⚠️ This feature is currently in beta and does not work on Apple devices.

Call button preview

Command Syntax

#ButtonMix|Title|Subtitle|image*IMAGE_URL|call*ButtonText*id_call

How it works

#ButtonMix → Defines the message type (multimedia with buttons).
Title → Main text displayed above the image.
Subtitle → Secondary text displayed below the title.
image*IMAGE_URL → Link to the image file in .jpg format (file size depends on CRM, commonly up to 5 MB).
callButtonTextid_call → Defines the call button:
- ButtonText → The label displayed on the button (e.g., Call Now).
- id_call → The identifier for the call action.

Example

#ButtonMix|Title|Subtitle|image*https://wisphub.io/static/img/wisp-bg-5.jpg|call*Call Now*id_call

Real customer example

Result

The user receives a message with an image, a title, subtitle, and a Call button.
When the user clicks the button, their phone attempts to initiate a call.
The CRM may log the event or trigger a flow, depending on integration capabilities.

⚠️ Important Notes

The image must be in .jpg format. Maximum file size depends on your CRM (commonly 5 MB).
- Highlevel CRM Integration
This feature is in beta and does not work on Apple devices.
Button text should remain short and action-oriented (e.g., Call, Call Now).
Unlike standard response buttons, no text response is recorded when the user initiates a call.