Voice
6 min
You can send a voice note in WhatsApp by converting text into audio using either OpenAI or ElevenLabs integrations.
Command preview
⚠️ Before using these commands, you must set up at least one voice integration in Wazzap (Integrations → Voice).
Command Syntax
OpenAI Voice Command
#voice|<Message>
ElevenLabs Voice Command
#voiceAI|EL|<VoiceNameOrID>|<Message>
Examples
OpenAI Voice Example
#voice|Hello, how are you?
ElevenLabs Voice Example
#voiceAI|EL|shimmer|¡Hola! Soy tu asistente.
How it works
- Integration Required
- You must connect either OpenAI TTS or ElevenLabs TTS under Integrations → Voice.
- Without integration, the text will not be converted into audio.
- OpenAI Command (#voice)
- Converts your text into a standard OpenAI-generated voice note.
- Sent from the currently active WhatsApp number.
- ElevenLabs Command (#voiceAI)
- Converts your text into a natural voice note using ElevenLabs voices.
- Format:
- EL → Defines ElevenLabs provider.
- VoiceNameOrID → The ElevenLabs voice to use. Can be a default voice (e.g., shimmer) or a custom voice ID.
Voice ID
- Message → The text to be spoken.
Result
- With #voice|Hello, how are you? → The recipient receives a voice note generated by OpenAI TTS.
- With #voiceAI|EL|shimmer|¡Hola! → The recipient receives a voice note generated by ElevenLabs using the Shimmer voice.
⚠️ Important Notes
- Integration is mandatory: OpenAI or ElevenLabs must be configured first.
- Voice selection:
- OpenAI → No voice selection, only the default voice.
- ElevenLabs → You can choose a predefined voice (e.g., shimmer) or use a custom voice ID.
- Processing time: Depends on provider and text length (longer text takes more time).
- Commands must be sent from your CRM integration Conversations tab (e.g., HighLevel), not directly from the WhatsApp mobile app.
✅ With Voice Commands, you can enrich your automations by sending natural-sounding WhatsApp audio messages powered by AI.