WhatsApp Tag Triggers
No Whatsapp Tag
5 min
introduction the whatsapp tag not found trigger automatically applies a tag when you attempt to send a message to a number that does not have whatsapp this feature helps you quickly identify and classify contacts that cannot be reached via whatsapp, enabling alternative follow up strategies (e g , sms, email, or phone calls) how it works activate whatsapp tag not found → enable the option in your panel no whatsapp tag field → enter the name of the tag you want applied (e g , notfound) when you send a message to a number that does not have whatsapp the system tags that contact automatically with the specified label the tag can then be used in your crm to trigger automations example you configure the tag as notfound you attempt to send a message to +52 123 456 7890 since the number does not have whatsapp, the system tags the contact with notfound in your crm, you can create an automation trigger → “when tag is added notfound” action → notify sales, start an sms sequence, or send an email alternative current crm integrations with wazzap highlevel crm integration docid\ qh5m7bg 7rf8ysjwwpjxm result every time you try to message a non whatsapp number, it is automatically tagged this allows your team to segment unreachable contacts and redirect them into the right communication channel ⚠️ important notes use a clear and consistent tag name (e g , notfound, no whatsapp) this trigger only applies when sending a message to a number without whatsapp combine this tag with crm automations to ensure no lead is lost (e g , fallback sms/email) works best with crms that support “when tag is added” triggers (e g , highlevel)