Migration from v3 to v4

english spanish why move to v4? wazzap v4 includes major improvements such as native n8n integration higher platform stability automations per whatsapp number improved scalability and performance more granular control and future ready architecture important wazzap v4 is a completely new product you need to sign up again (only if you have one subaccount) in https //wazzap mx/free or contact support if you have more than 1 subaccount, and then cancel wazzap v3 subscription we recommend contacting support to give you a special stripe link matching your subscription support +52 1 33 1398 4227 introduction key points before you start you do not need to scan the whatsapp qr again you do need to reconnect the gohighlevel (ghl) subaccount integration after migration you do need to update ghl phone numbers settings to use whatsapp gateway additionally, account cancellation is manual once all subaccounts are migrated, the customer must cancel their subscription themselves via manage subscription in the admin panel wazzap does not cancel accounts automatically v3 vs v4 urls (how to identify) v3 panel https //panel wazzap mx/ v4 app https //app wazzap mx/ if the domain says panel , it is v3 if the domain says app , it is v4 prerequisites you must have you must sign up for wazzap v4 in https //wazzap mx/free access to the v3 admin panel the subaccount id for each subaccount you will migrate example subaccount id 65bd7eaxxxxxxx5d5d258b735b49138 a priority number (the migration order/sequence) step 1 — access v3 admin panel open the v3 admin panel link example https //panel wazzap mx/ i /65b1example87d you will land on the “panel” view (it shows panel and an i in the url) find the subaccount you want to migrate step 2 — open the v3 subaccount link and copy the subaccount id open the v3 subaccount link format https //panel wazzap mx/b/\<subaccount id> example https //panel wazzap mx/b/65bexample735b4 notes the url contains a b the long string at the end is the subaccount id copy this id; you will use it inside v4 during migration step 3 — go to v4 admin panel (app wazzap mx) sign up again in https //wazzap mx/free if you have one subaccount, if you have more please contact support to give you a special link open the v4 subaccount environment and create a subaccount example of url https //app wazzap mx/i/1b948e33exampled4b 9324 d6cef0bfbbd9 confirm you are in v4 (domain must be app wazzap mx ) go to your subaccount step 4 — create a number in v4 in v4, create a new number (this is required to access the migration option) once the number card appears, locate the three dots menu (top right of the number card) step 5 — run “migrate from v3 to v4” click the three dots menu on the number card select migrate from v3 to v4 enter subaccount id e g , 65bd7eexampleb735b49138 priority this is the number/order of the migration (e g , 1, 2, 3…) the priority represents which number to migrate / the migration sequence confirm/submit the migration post migration actions (required) a) whatsapp qr no qr re scan is required the whatsapp session should remain valid through the migration process b) reconnect gohighlevel (required) after migration, you must connect your crm to the subaccount integration in v4 discconect highlevel from v3 c) update gohighlevel phone numbers settings (required) in gohighlevel, go to phone numbers → settings change the provider/connection to whatsapp gateway these two steps (b and c) are mandatory for proper operation after migration check docid\ qh5m7bg 7rf8ysjwwpjxm if you need more help subscription cancellation (after all subaccounts are migrated) important you should only cancel after all subaccounts are successfully migrated steps in the v3 admin panel, locate manage subscription cancel the subscription manually wazzap will not cancel the subscription automatically validation checklist after each subaccount migration, verify subaccount is accessible in v4 (app wazzap mx) number appears correctly ghl subaccount integration is reconnected ghl phone numbers setting is set to whatsapp gateway messaging/automation flows work as expected community posts https //www skool com/wazzap/primeras 5 migraciones la nueva version ya esta en accion?p=e8a4640e ⭐ additional billing note (important) if you already paid for v3 , you may be eligible for free access time in v4 matching the remaining days of your v3 subscription how it works you must contact docid\ u0koxw06pbsih3jo mbfc support will provide a stripe payment link with free days equivalent to your remaining v3 subscription time this adjustment is not automatic and is only possible by contacting support example you paid for v3 one week ago your subscription cycle is 4 weeks you still have 3 weeks remaining support will send you a stripe link with 3 weeks free so you can migrate to v4 immediately without losing paid time