SMS

introduction the sms command allows you to force the sending of an sms message through wazzap, even if whatsapp is available this is useful when you specifically want to deliver a message by sms to use this command, you must first have the docid\ qib6pdrzp9eo0lgir5rce configured in wazzap for setup instructions, refer to the twilio sms integration documentation command syntax to send an sms your message text !sms! the text of the message is followed by the marker !sms! this instructs wazzap to route the message through twilio’s sms gateway how it works when you write a message in wazzap and append !sms! , the system overrides whatsapp delivery and forces sms sending wazzap sends the message to twilio, which delivers it using the twilio number configured in your integration the recipient receives the message as a normal sms this feature requires a valid twilio account with account sid, auth token, and twilio number saved in wazzap examples hello, how are you? !sms! hello world !sms! your promo code is 1234 use it today! !sms! result the message is delivered to the recipient as an sms, even if whatsapp is active the sms will appear in the recipient’s default text messaging app no whatsapp message will be sent in parallel when using the !sms! command ⚠️ important notes you must have the docid\ qib6pdrzp9eo0lgir5rce active in wazzap to use this command see the “twilio sms integration” documentation for details this command only works for outbound sms inbound replies are not received in wazzap ensure your twilio number is sms capable before using this feature the !sms! marker must be placed at the end of the message text messages without !sms! will follow the normal whatsapp/sms fallback logic depending on your configuration troubleshoot – sms do not use additional exclamation marks (!) or inverted exclamation marks (¡) inside the text before the !sms! command, as this can conflict with the command delimiter and prevent the message from sending remember that this feature is strictly outbound only to handle inbound sms , you must rely on the capabilities of your crm or connect twilio directly with platforms like zapier, pabbly, or n8n if messages fail to send, double check that the twilio integration is active and the credentials are valid the phone number you are sending from is sms enabled the !sms! marker is placed correctly at the end of the message