WhatsApp Tag Triggers
Lead Tag
5 min
introduction the lead tag trigger automatically assigns a predefined tag to a contact when a new message arrives at your whatsapp number this feature helps classify new conversations as leads and allows crms to use the tag as an automation trigger how it works activate lead tag → enable the trigger in your panel lead tag field → enter the name of the tag you want to assign (e g , lead, wa, prospect) when a new whatsapp message is received on the connected number the system adds the configured tag to the contact in your crm this tag can then be used as a condition in automation workflows example you configure the lead tag as lead a new contact sends a message to your whatsapp number the crm automatically assigns the tag lead to that contact in your crm automation builder, you create a rule trigger → “when tag is added lead” action → send a welcome email, assign to a sales rep, or start a pipeline sequence current crm integrations with wazzap highlevel crm integration docid\ qh5m7bg 7rf8ysjwwpjxm result every new whatsapp message generates a tagged lead in your crm you can build automations that run immediately after the tag is applied ⚠️ important notes tag names are recommended to be short, lowercase, and consistent (e g , lead, wa lead) most crms (e g , highlevel) support tag based automation triggers this trigger only fires on the first incoming message from a contact subsequent messages do not reapply the tag