WhatsApp Groups (BETA)
3 min
with wazzap, you can add whatsapp groups as contacts inside your crm and include them in automations this allows you to send workflows, broadcasts, and automated actions directly to whatsapp groups wazzap will create a new contact record in your crm for that group the group will appear with a fake number and fake email this record can then be used like any other contact in automations once added, you can assign the group contact to a workflow or automation in your crm result in crm contact created → group wazzap soporte fake email → 120363206234776321\@g us fake number → +1 284 180 1090 best practices for stability, we recommend groups with 100–300 members maximum once the group appears as a contact, you can add it to automations include it in reporting use it for workflow triggers ⚠️ important notes groups are stored as contacts with fake numbers and emails for technical reasons the email and phone number assigned to the group are placeholders only if you try to message the number or email separately, the message will not be delivered all communication must happen directly inside the whatsapp group