WhatsApp Groups (BETA)
7 min
with wazzap, you can add whatsapp groups as contacts inside your crm and include them in automations this allows you to send workflows, broadcasts, and automated actions directly to whatsapp groups command syntax (lowercase, without quotes, symbols, or additional text) how it works from the priority number (1) — the first number you connected in wazzap — send the command join wazzap will create a new contact record in your crm for that group the group will appear with a fake number and fake email this record can then be used like any other contact in automations once added, you can assign the group contact to a workflow or automation in your crm example message sent in group (from priority number 1) result in crm contact created → group wazzap soporte fake email → 120363206234776321\@g us fake number → +1 284 180 1090 removing a group to remove a whatsapp group from your crm, send the command the group contact will no longer appear in your crm best practices always send the command in lowercase, exactly as join if the group is not added immediately, try again for stability, we recommend groups with 100–300 members maximum once the group appears as a contact, you can add it to automations include it in reporting use it for workflow triggers ⚠️ important notes if the join command does not work on the first attempt, repeat until successful in upcoming versions, groups will be added automatically , without the need to send a command ( pending release ) groups are stored as contacts with fake numbers and emails for technical reasons the email and phone number assigned to the group are placeholders only if you try to message the number or email separately, the message will not be delivered all communication must happen directly inside the whatsapp group ✅ with the join command , you can integrate whatsapp groups into your crm, automate interactions, and manage them as if they were standard contacts