WhatsApp Buttons (BETA)
Image Buttons
6 min
introduction this command allows you to send an image with interactive buttons it is useful for collecting quick responses (e g , feedback, confirmations, or selections) while displaying a visual reference command syntax how it works \#buttonmix → defines the message type (multimedia with buttons) title → main text displayed above the image subtitle → secondary text displayed below the title image image url → link to the image file in jpg (file size depends on crm, commonly up to 5 mb) button text id → defines each interactive button text → the label shown on the button id → the unique identifier of the response (must remain consistent for crm integration) you can include 1 to 3 buttons adding more than 3 is not recommended, as it may affect clarity and display example result the user receives a message containing an image , with a title, subtitle, and buttons when clicking a button, the response is recorded with its corresponding id your crm may trigger an automated flow, such as saving the response in the database sending a thank you message alerting the support team if the rating is low check how your crm saves responses in their official documentation highlevel crm integration docid\ qh5m7bg 7rf8ysjwwpjxm ⚠️ important notes the image must be in jpg format maximum file size depends on your crm (commonly 5 mb) highlevel crm integration docid\ qh5m7bg 7rf8ysjwwpjxm button ids must be unique and consistent across the system keep button texts short and clear do not add more than 3 buttons to avoid display issues