Video Buttons

introduction this command allows you to send a video with interactive buttons it is useful for collecting quick responses (e g , surveys, ratings, or confirmations) while showing audiovisual content command syntax how it works \#buttonmix → defines the message type (multimedia with buttons) title → main text displayed above the video subtitle → secondary text displayed below the title video video url → link to the video file in mp4 format (file size depends on crm, commonly up to 5 mb) button t ext id → defines each interactive button text → the label shown on the button id → the unique identifier of the response (must remain consistent for crm integration) you can include 1 to 3 buttons adding more than 3 is not recommended, as it may affect clarity and display example result the user receives a message containing a video , with a title, subtitle, and buttons when clicking a button, the response is recorded with its corresponding id your crm may trigger an automated flow, such as saving the response in the database sending a thank you message alerting the support team if the rating is low check how your crm saves responses in their official documentation highlevel crm integration docid\ qh5m7bg 7rf8ysjwwpjxm ⚠️ important notes the video must be in mp4 format maximum file size depends on your crm (commonly 5 mb) highlevel crm integration docid\ qh5m7bg 7rf8ysjwwpjxm button ids must be unique and consistent across the system keep button texts short and clear do not add more than 3 buttons to avoid display issues