---
title: WhatsApp Tag Triggers
slug: whatsapp-tag-triggers
docTags: EspaIwflIPL5QV6GyOi9-
createdAt: 2025-08-17T22:10:15.448Z
---

### Introduction

WhatsApp Triggers are automated rules that apply tags to contacts based on specific conditions. These tags can then be used inside your CRM to launch automations, segment contacts, and streamline workflows.

### Types of WhatsApp Triggers

1. [Lead Tag](docId\:odAmVwrywZIcz1u6H0Rb5)  – Tags a contact when they send their first message.
2. [No Whatsapp Tag](docId\:AquHAKmAH9fSiZADLl8WA)  – Tags a contact when you try to message them but they don’t have WhatsApp.
3. [Staff Triggers](docId\:SEv8Z0u2_8kqUGq6MqEJm)**  (Message Contains → Add Tag)** – Lets staff add tags by sending predefined keywords or phrases (works from both WhatsApp and CRM).

### How it works

1. You configure triggers in the Wazzap panel.
2. When the trigger condition is met, the system automatically applies the specified tag.
3. Your CRM can then use these tags as automation triggers.

### Example in CRM Automation

- **Trigger** → “When tag is added: notfound”
- **Action** → Notify sales, start an SMS sequence, or send an email alternative.

### Current CRM Integrations with Wazzap

- [Highlevel CRM Integration](docId\:qH5M7bG-7rf8ySjWwpjXm) 

✅ Use WhatsApp Triggers to ensure that every new lead, unreachable contact, or staff-qualified conversation is automatically categorized and ready for automation.