--- title: Migration from v3 to v4 slug: migration-from-v3-to-v4 docTags: createdAt: 2025-12-29T15:12:44.877Z --- ## ::::VerticalSplit{layout="middle"} :::VerticalSplitItem English ::: :::VerticalSplitItem Spanish ::embed[]{url="https://www.youtube.com/embed/vaP00Zp0ums"} ::: :::: Why Move to V4? Wazzap **V4** includes major improvements such as: - **Native n8n integration** - **Higher platform stability** - **Automations per WhatsApp number** - Improved scalability and performance - More granular control and future-ready architecture :::hint{type="danger"} **IMPORTANT** Wazzap v4 is a completely **NEW** product. You need to sign up again in [wazzap.mx/free ](https://wazzap.mx/free) ::: ## Introduction Key points before you start: - **You do NOT need to scan the WhatsApp QR again.** - You **do need** to reconnect the **GoHighLevel (GHL) subaccount integration** after migration. - You **do need** to update GHL **Phone Numbers settings** to use **WhatsApp Gateway**. Additionally, account cancellation is **manual**: - Once all subaccounts are migrated, the customer must cancel their subscription themselves via **Manage Subscription** in the Admin Panel. - Wazzap does **not** cancel accounts automatically. ## V3 vs V4 URLs (How to Identify) - **V3 Panel:** https\://panel.wazzap.mx/... - **V4 App:** https\://app.wazzap.mx/... If the domain says **panel**, it is V3. If the domain says **app**, it is V4. ## Prerequisites You must have: - You must sign up for wazzap v4 in [wazzap.mx/free](https://wazzap.mx/free) - Access to the **V3 Admin Panel** - The **Subaccount ID** for each subaccount you will migrate **Example **Subaccount ID: 65bd7eaxxxxxxx5d5d258b735b49138 - A **Priority number** (the migration order/sequence) ## Step 1 — Access V3 Admin Panel ::Image[]{src="https://api.archbee.com/api/optimize/srzEvL3tK0Cgq-VfwOzrO/yfa2O5d34NkD__Ul0cI2u_image.png" size="70" width="981" height="432" position="center" caption="Admin Panel" showCaption="true"} 1. Open the V3 Admin Panel link: **Example**: https\://panel.wazzap.mx/**i**/65b1EXAMPLE87d 2. You will land on the “panel” view (it shows **Panel** and an **i** in the URL). 3. Find the **subaccount** you want to migrate. ## Step 2 — Open the V3 Subaccount Link and Copy the Subaccount ID ::Image[]{src="https://api.archbee.com/api/optimize/srzEvL3tK0Cgq-VfwOzrO/stg8ye_3gWF-LCKh9ONHA_image.png" size="60" width="1004" height="155" position="center" caption="Sub-Account ID" showCaption="true"} 1. Open the V3 subaccount link format: https\://panel.wazzap.mx/b/\ Example: - https\://panel.wazzap.mx/b/65bEXAMPLE735b4 Notes: - The URL contains a **b** - The long string at the end is the **Subaccount ID**. - Copy this ID; you will use it inside V4 during migration. ## Step 3 — Go to V4 Admin Panel (app.wazzap.mx) ::Image[]{src="https://api.archbee.com/api/optimize/srzEvL3tK0Cgq-VfwOzrO/kpV_sqCeQbg6mot811ATI_image.png" size="72" width="858" height="656" position="center" showCaption="false"} 1. Sign up again in [wazzap.mx/free](https://wazzap.mx/free) if you have ONE subaccount, if you have more please contact support to give you a special link 2. Open the V4 subaccount environment and create a subaccount: Example of url: https\://app.wazzap.mx/i/1b948e33EXAMPLEd4b-9324-d6cef0bfbbd9 3. Confirm you are in V4 (domain must be **app.wazzap.mx**). 4. Go to your subaccount ::Image[]{src="https://api.archbee.com/api/optimize/srzEvL3tK0Cgq-VfwOzrO/MoAUhhsLoUK_bYh466TMM_image.png" size="76" width="1289" height="575" position="center" showCaption="false"} ## Step 4 — Create a Number in V4 ::Image[]{src="https://api.archbee.com/api/optimize/srzEvL3tK0Cgq-VfwOzrO/51y90AjMmZSMId5DmRzpX_image.png" size="50" width="448" height="211" position="center" showCaption="false"} 1. In V4, create a **new number** (this is required to access the migration option). 2. Once the number card appears, locate the **three dots** menu (top-right of the number card). ## Step 5 — Run “Migrate from V3 to V4” ::Image[]{src="https://api.archbee.com/api/optimize/srzEvL3tK0Cgq-VfwOzrO/zjNUXK1wpTr-0qqBqqcPV_image.png" size="48" width="432" height="260" position="center" showCaption="false"} 1. Click the **three dots** menu on the number card. 2. Select: **Migrate from V3 to V4** ::Image[]{src="https://api.archbee.com/api/optimize/srzEvL3tK0Cgq-VfwOzrO/xziKn5oo_935H9FINgJNI_image.png" size="94" width="1299" height="373" position="center" showCaption="false"} 1. Enter: - **Subaccount ID:** e.g., 65bd7eEXAMPLEb735b49138 ::Image[]{src="https://api.archbee.com/api/optimize/srzEvL3tK0Cgq-VfwOzrO/OuWzBxItirBBtLN1boQbp_image.png" size="40" width="854" height="482" position="center" showCaption="false"} :::Paragraph{listStyleType="disc" indent="2"} **Priority:** this is the **number/order** of the migration (e.g., 1, 2, 3…). The priority represents *which number to migrate / the migration sequence*. ::: ::Image[]{src="https://api.archbee.com/api/optimize/srzEvL3tK0Cgq-VfwOzrO/WReCjIkttRleX7DDJ7h7f_image.png" size="80" width="807" height="111" position="center" showCaption="false"} 1. Confirm/submit the migration. ## Post-Migration Actions (Required) ### A) WhatsApp QR - **No QR re-scan is required.** - The WhatsApp session should remain valid through the migration process. ### B) Reconnect GoHighLevel (Required) - After migration, you **must connect your CRM **to the **subaccount** integration in v4. ::Image[]{src="https://api.archbee.com/api/optimize/srzEvL3tK0Cgq-VfwOzrO/x9AvLSPGezdcDC_BQyjpg_image.png" size="52" width="646" height="219" position="center" showCaption="false"} - **Discconect **Highlevel from v3. ![](https://api.archbee.com/api/optimize/srzEvL3tK0Cgq-VfwOzrO/GwGQI-ltfNlNS9ZZ1la1x_image.png) ### C) Update GoHighLevel Phone Numbers Settings (Required) ::Image[]{src="https://api.archbee.com/api/optimize/srzEvL3tK0Cgq-VfwOzrO/RaQ1biJmKmPYlLmIXGDKq_image.png" size="40" width="344" height="171" position="center" showCaption="false"} - In GoHighLevel, go to: **Phone Numbers → Settings** - Change the provider/connection to: **WhatsApp Gateway** These two steps (B and C) are mandatory for proper operation after migration. Check [Highlevel CRM Integration](docId\:qH5M7bG-7rf8ySjWwpjXm) if you need more help. ## Subscription Cancellation (After All Subaccounts Are Migrated) Important: - You should only cancel after **all** subaccounts are successfully migrated. Steps: ::Image[]{src="https://api.archbee.com/api/optimize/srzEvL3tK0Cgq-VfwOzrO/bbPBpq5MW1_fycmunfMyi_image.png" size="54" width="815" height="359" position="center" showCaption="false"} 1. In the V3 Admin Panel, locate **Manage Subscription**. 2. Cancel the subscription **manually**. 3. Wazzap will **not** cancel the subscription automatically. ## Validation Checklist After each subaccount migration, verify: - Subaccount is accessible in V4 (app.wazzap.mx) - Number appears correctly - GHL subaccount integration is reconnected - GHL Phone Numbers setting is set to **WhatsApp Gateway** - Messaging/automation flows work as expected ## Community Posts [https://www.skool.com/wazzap/primeras-5-migraciones-la-nueva-version-ya-esta-en-accion?p=e8a4640e](https://www.skool.com/wazzap/primeras-5-migraciones-la-nueva-version-ya-esta-en-accion?p=e8a4640e) ## ⭐ Additional Billing Note (Important) If you **already paid for V3**, you may be eligible for **a refund, please contact support.**