---
title: Highlevel CRM Commands
slug: highlevel-crm-commands
docTags: 
createdAt: 2025-08-17T19:14:48.733Z
---

These commands are exclusive to environments with a [Highlevel CRM Integration](docId\:qH5M7bG-7rf8ySjWwpjXm) . They can be used both inside the **Conversations tab** and within **Workflows** (automations), giving you full flexibility to manage WhatsApp communication directly from HighLevel.

- **In Conversations**: Useful for managing real-time customer interactions.
- **In Workflows**: Perfect for automating WhatsApp actions as part of a larger CRM process (e.g., new lead, pipeline stage change, follow-ups).

Please note that some workflows or Conversations actions have **file size limitations**. 

If you're working with larger files, HighLevel may automatically store them in the media library to maintain seamless delivery.

### For more details on workflow automation and file limitations in HighLevel, check their official documentation:

- Getting Started with Workflows: [https://help.gohighlevel.com/support/solutions/articles/155000002288-getting-started-with-workflows](https://help.gohighlevel.com/support/solutions/articles/155000002288-getting-started-with-workflows)
- Add Attachments to Documents & Templates (Support up to 15 MB each): [https://help.gohighlevel.com/support/solutions/articles/48001208913-file-size-limits-for-attachments-in-sms-and-email](https://help.gohighlevel.com/support/solutions/articles/48001208913-file-size-limits-for-attachments-in-sms-and-email)