---
title: Circle videos
slug: circle-videos
docTags: GU3MGNeaG5cMlFkw4O_mG
createdAt: 2025-08-17T20:59:07.431Z
---

The **Circle Command** allows you to send videos in **circle format** (round video bubble) instead of the standard square format. This format is commonly used in WhatsApp as a more personal and engaging way to share video messages.

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### Command Syntax

:::BlockQuote
circle
:::

*(sent in the message field, together with the attached video file)*

### How it works

1. Compose a new message in your CRM Conversations tab.
2. Attach the video file you want to send.
3. In the message field, type only:
4. When sent, the video will appear in WhatsApp as a **circular video bubble**.

### Example

**Message in CRM:**

:::BlockQuote
circle
:::

- attached file: welcome.mp4



::Image[]{src="https://api.archbee.com/api/optimize/srzEvL3tK0Cgq-VfwOzrO/sy-ViTbJPYRbdh50OvlCs_image.png" size="42" width="275" height="144" position="center" caption="Command preview" showCaption="true"}

**Result in WhatsApp:**

- The recipient sees the video in **circle format** (round bubble with play button).
- Video playback works the same as a normal video.

### File Requirements

- A **video file** must be attached to the message.
- If no file is attached, the command will not work.
- File size limits depend on your CRM integration:
  - Some CRMs allow files up to **15 MB**.
  - Others may allow **20 MB or more**.
- Always verify your CRM’s documentation for the exact file size and format restrictions.
  - [Highlevel CRM Integration](docId\:qH5M7bG-7rf8ySjWwpjXm)  - Check limits in official documentation

### ⚠️ Important Notes

1. Only works with **videos** — images, documents, or audio are not supported.
2. The word must be exactly: circle (lowercase, no quotes, no symbols).
3. The file must comply with your CRM’s maximum upload size.
4. The circle format is purely **visual** — the video content itself does not change.

✅ With the **Circle Command**, you can send more personal, story-like videos on WhatsApp that grab attention and improve customer engagement.